A new study has shown that standards of customer service are slipping. Three quarters of people surveyed have encountered rude or clueless staff who don’t know anything about the product they’re selling; the same number have been ignored when trying to get help or service; 1 in 5 consumers have experienced assistants that talk [...]
Archive for the ‘Customer service’ Category
Can I help you, madam?
Posted in Customer service, My gym, my local shop on May 18, 2007 | 3 Comments »
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